Globalization and CX Podcast
Robert Azman
Customer Experience Update
This Too Shall Pass
Robert Azman
Customer Experience Update
Creating a multi-generational culture to support your CX strategy.
Robert Azman
Customer Experience Update
Who “owns” the customer? The answer may surprise you!
Robert Azman
Customer Experience Update
Are we making it too complicated when trying to improve the customer experience?
Robert Azman
Customer Experience Update
Five Ideas to Address the CX Naysayers in Your Organization.
Robert Azman
Customer Experience Update
Top Down or Bottom Up?
Robert Azman
Customer Experience Update
The 7 Habits of Highly Effective People For a Better CX
Robert Azman
Customer Experience Update
We're Hiring!
Robert Azman
Customer Experience Update
Ask these 3 questions...
Robert Azman
Customer Experience Update
I can't afford to invest in CX!
Robert Azman
Customer Experience Update
The Three-Legged Stool of Customer Experience
Robert Azman
Customer Experience Update
Customer Experience: Program or Mindset?
Robert Azman
Customer Experience Update
Transactions or Relationships?
Robert Azman
Customer Experience Update
When Mistakes Happen...
Robert Azman
Customer Experience Update
What's in a Name?
Robert Azman
Customer Experience Update
Your Satisfaction Guaranteed!
Robert Azman
Customer Experience Update
Simply the best...
Robert Azman
Customer Experience Update
Will 2019 be your CX program’s ‘bifurcation point’?
Robert Azman
Customer Experience Update
Could these be your "Customer Experience" New Year's Resolutions?
Robert AzmanComment
Customer Experience Update